Choosing random cup sizes can confuse customers and hurt your profits. A poorly planned lineup fails to guide purchasing decisions or maximize your sale value.
Offer a strategic range: a small sample cup (2-4oz)1, a kiddie/single scoop (4-6oz)2 as a price anchor, a standard double scoop (7-10oz)3 as your main seller, and a large sundae cup (12oz+)4 for premium upsells.

Choosing your cup lineup is one of the most important menu decisions5 you'll make. It's a carefully crafted strategy that guides customer choice, maximizes profit margins6, and builds a powerful brand experience. Having partnered with businesses in over 80 countries, I've seen firsthand how the right sizes can elevate a business. Let me guide you through building your perfect cup progression.
What Sizes Create the Perfect Customer Journey?
A random assortment of sizes has no flow. This can confuse customers or cause them to default to the cheapest option, hurting your average sale.
A perfect size progression guides the customer. It includes a small sample, a kids/single scoop anchor, a standard double scoop bestseller, and a large sundae cup for high-margin upsells.

Your cup lineup tells a story and guides your customers' spending. Each size has a specific and important job to do. As an engineer, I think of it as a system designed to achieve a specific outcome: a happy customer and a profitable sale. Here is the four-part system I recommend to all my clients, from small shops to large chains.
| Size (Volume) | Name / Tier | Purpose & Strategy |
|---|---|---|
| 2.5-4 oz (75-120ml) | The Taster | The Conversion Tool. This is your hook. Use it for samples to let customers try a new flavor, removing their fear of making a bad choice and encouraging them to buy a larger size. |
| 4-6 oz (120-180ml) | The Kiddie / Single | The Price Anchor. This is your entry point, perfect for kids or light eaters. It ensures no one feels priced out of your shop, making your brand feel accessible to everyone. |
| 7-10 oz (200-300ml) | The Regular / Double | The Profit Engine. This is your workhorse. Most adults will naturally choose this "standard" size. Your pricing and portioning here are critical for overall profitability. |
| 12-16 oz+ (350-500ml+) | The Large / Sundae | The Premium Upsell. This is your "wow factor" item. It's for sharing, creating spectacular sundaes, and generating amazing photos for social media that act as free advertising. |
What Material Works Best for Each Cup Size?
Using the wrong material can lead to soggy, weak cups. A melting sundae in a cup that loses its structure is a disaster for the customer experience.
Double PE-coated paper7 is the best all-rounder for performance and branding. Choose PLA-lined paper8 for an eco-friendly message, and consider clear PET plastic9 to visually showcase large, layered sundaes.

The material of your cup must match the product and the brand experience you want to deliver. From my manufacturing perspective, there are clear winners for different goals.
My Material Recommendations
- Double PE-Coated Paper: This is my top recommendation and the ultimate all-rounder. The premium paperboard is sturdy, and the coating on both the inside and out prevents condensation from making the cup weak. This ensures a firm grip, whether it's for a small scoop or a large, melting sundae. Critically, it is the best possible canvas for high-quality, vibrant branding.
- PLA-Lined Paper: This is the ideal choice for brands built on sustainability. The cup performs just like our PE-coated version, but the plant-based PLA lining makes it commercially compostable. This aligns your packaging directly with your green mission, which is a powerful message for organic or artisanal brands.
- PET Plastic: While I specialize in paper, I recognize the power of visual appeal. For large, beautiful sundaes with layers of sauce and toppings, a crystal-clear PET plastic9 cup can be a great option. It turns the dessert itself into an advertisement.
How Should You Brand Cups of Different Sizes?
Most shops use the exact same design on all their cups. This is a huge mistake that wastes the valuable marketing space available on your larger sizes.
Tailor your design to the size. Use a bold logo on small cups. Add social media handles on medium cups. Use large cups for storytelling, QR codes, or special promotions to maximize their potential.

Your cups are mobile billboards10. A strategic branding approach ensures that no matter the size, your message is clear and powerful. At my factory, we have high-precision printing equipment, and I always advise my clients to think about branding like this:
Optimizing Your Mobile Billboards
- Small Cups (4-6 oz): On these, your logo must be the hero. The space is limited, so a clean, bold logo is far more effective than a complex design with small text. Our printing process ensures that even on the smallest cup, your brand looks sharp and professional.
- Medium Cups (7-10 oz): This is your primary canvas and your most common cup. Here, you have more room. In addition to your logo, add your social media handles (
@yourshop) or a fun brand tagline. - Large Cups (12-16 oz+): Use this extra real estate for storytelling. This is the perfect place for a QR code linking to your loyalty program, a message like "Find our other locations," or even a special edition design that makes the cup a fun collectible.
Conclusion
Your cup sizes are a fundamental part of your business strategy. A well-planned lineup boosts sales, improves customer experience, and builds your brand with every single scoop you serve.
Explore how small sample cups can enhance customer experience and drive sales. ↩
Learn how kiddie scoops can serve as effective price anchors and attract more customers. ↩
Discover why double scoops are crucial for profitability and customer satisfaction. ↩
Find out how large sundae cups can create premium experiences and boost sales. ↩
Explore essential menu decisions that can significantly impact sales and customer satisfaction. ↩
Learn effective strategies to improve profit margins through smart cup sizing and pricing. ↩
Understand why this material is ideal for performance and branding in ice cream shops. ↩
Explore how PLA-lined paper aligns with sustainability goals and attracts eco-conscious customers. ↩
Learn how clear PET plastic can enhance visual appeal and showcase delicious desserts. ↩
Explore how ice cream cups serve as mobile billboards to promote your brand. ↩
